| Press Ganey Survey Results | ||||||
| Ambulatory Surgery | ||||||
| Mean Trend Analysis | ||||||
| Jul-Sep | Oct-Dec | Jan-Mar | OTHER | |||
| Item | 2007 | 2007 | 2008 | HOSPS | ||
| Overall | 91.3 | 89.4 | 90.8 | 91.5 | ||
| Registration | 91.8 | 88.3 | 91.1 | 91.4 | ||
| Facility | 88.2 | 87.1 | 88.3 | 88.9 | ||
| Nursing | 91.3 | 91.6 | 92.4 | 93.2 | ||
| Physician | 92.8 | 91.4 | 92.0 | 93.4 | ||
| Personal Issues | 88.7 | 86.4 | 87.4 | 87.9 | ||
| Care Assessment | 92.9 | 92.7 | 93.9 | 94.3 | ||
| BLUE - DMH Higher than Other Hospitals | ||||||
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