Press Ganey Survey Results
Outpatients
Mean Trend Analysis
	Jan-Mar	Apr-Jun	Jul-Sep		OTHER
Item	2007	2007	2007		HOSPS
Overall	91.1	90.8	90.6		90.9
Registration	90.0	90.3	90.4		91.3
Facilities	89.6	90.4	89.9		89.8
Test & Treatments	92.9	92.7	92.2		92.2
Personal Issues	91.2	90.9	90.4		90.3
Care Assessment	92.8	92.7	91.9		91.8
	BLUE - DMH Higher than Other Hospitals