| Press Ganey Survey Results | |||||||||
| Inpatients | |||||||||
| Mean Trend Analysis | |||||||||
| Jan-Mar | Apr-Jun | Jul-Sep | OTHER | ||||||
| Item | 2007 | 2007 | 2007 | HOSPS | |||||
| Overall | 84.1 | 84.4 | 84.0 | 83.4 | |||||
| Admission | 85.5 | 86.1 | 85.3 | 84.8 | |||||
| Room | 80.5 | 81.4 | 81.4 | 79.0 | |||||
| Meals | 79.6 | 79.8 | 80.7 | 78.2 | |||||
| Nurses | 86.0 | 86.5 | 86.4 | 86.2 | |||||
| Tests and Treatments | 85.7 | 85.1 | 84.6 | 84.3 | |||||
| Visitors and Family | 84.8 | 84.7 | 84.2 | 84.3 | |||||
| Physician | 88.1 | 87.5 | 87.3 | 85.4 | |||||
| Discharge | 82.8 | 83.9 | 83.2 | 82.5 | |||||
| Personal Issues | 83.7 | 85.0 | 83.8 | 83.4 | |||||
| Care Assessment | 86.8 | 87.2 | 86.4 | 86.6 | |||||
| BLUE - DMH Higher than Other Hospitals | |||||||||
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