Press Ganey Survey Results
Ambulatory Surgery
Mean Trend Analysis
	Jan-Mar	Apr-Jun	Jul-Sep		OTHER
Item	2007	2007	2007		HOSPS
Overall	90.3	91.3	91.3		91.4
Registration	89.1	91.8	91.8		91.3
Facility	88.3	88.4	88.2		89.2
Nursing	91.8	92.2	91.3		93.1
Physician	90.8	92.5	92.8		93.2
Personal Issues	86.8	89.0	88.7		87.8
Care Assessment	93.2	93.4	92.9		94.2
	BLUE - DMH Higher than Other Hospitals