Customer Service Contact Information

Hospital Directory/Operator 217-876-8121

Information (Patient) 217-876-2011

Customer Service (Patient Care) 217-876-2007

Thank you for choosing Decatur Memorial Hospital. As a valued customer, we want to know what you think of the care you received. If you have any questions, comments, or suggestions about your visit or your stay with us, you can communicate them to us by clicking on “Questions or Comments”. You can also call our Customer Service Director at 217-876-2007 or email Customer Service.

Questions or Comments

You also have the opportunity to nominate an employee for an exceptional service award. This award goes to employees that you feel have surpassed your expectations.

Exceptional Service Nominations

If you have any suggestions on how to improve our website you can email our Webmaster.